Refund Policy
If you notify Learners On Lead, in writing, more than 7 days before a seminar or week one start date of a course that you are unable to attend, you may choose to have a refund issued (minus a 10% cancellation fee).
If you notify Learners On Lead, in writing, 7 days or less before a seminar or start date of week 1 of a course or event that you are unable to attend, no refund will be issued.
No refund or part thereof will be issued if you commence a seminar or course and are unable to finish it. Learners On Lead may give a credit for further training at it’s discretion.
You cannot cancel a service or get a refund if the problem was outside the control of Learners On Lead or if you: changed your mind; insisted on having a service provided in a particular way, against the provider’s advice; or failed to clearly explain your needs to Learners On Lead.
Learners on Lead intends to run seminars and courses as advertised, but reserves the right to change the programs without notice and to cancel if there are insufficient bookings or circumstances outside of Learners on Lead’s control.
Boarding Cancellations: During December and January there is a 20% cancellation fee of your total booking request if cancelled less then 14 days from the start of your booking and a 50% cancellation fee if cancelled less than less then 7 days prior to your booking.
Terms and Conditions
I agree not bring my dog to class if it is unwell in any way (including but not limited to vomiting, diarrhoea or lethargy) or has fleas.
I agree not to attend class if I (the owner/handler, or minors in my care) am/are unwell in any way (including but not limited to cold/flu, vomiting or diarrhoea).
During dog training classes I, as the owner, agree to maintain control of my dog, and agree that I am responsible for my dog and its actions.
I understand that group dog training classes are designed to help with basic dog training and management, and will not necessarily solve existing more serious behavioural problems. Private lessons are available for more serious behavioural problems.
I agree to wear covered appropriate footwear to all Learners on Lead Classes and am aware I may be refused participation in any training exercises if I do not have covered footwear on.
Declaration of Physical Fitness
You must take full responsibility to monitor both the wellness and fitness of yourself and your dog(s). You, the participant, make the sole judgment to voluntarily participate in any or all said workouts, events, functions, competitions, sessions and activities as provided by Learners On Lead. Yes, I am physically well and fit and believe/declare that my dog is physically well and fit.
Indemnity Statement
I hereby waive any and all claims, suits, costs and demands and release Learners on Lead, its owners, its instructors and its volunteers from any and all liability of any nature, for injury or damage which I or my dog(s) may suffer, including specifically but not without limitation, any injury or damage resulting from the action of my dog(s). I expressly accept the risk of any such damage or injury while attending any Learners on Lead training, social, or competition or other functions or while on the grounds or the surrounding area there to as a result of any action by any dog, including my own.
Puppy Preschool
BY REGISTERING FOR AND ATTENDING PUPPY PRESCHOOL:
I am aware that my puppy is attending Puppy Preschool without complete vaccination coverage. I accept responsibility for my own puppy's health. I have been told the risks and understand that Learners On Lead take precautions to minimise the risk.
I agree to carry my puppy from my home to the car and from the car into class. I agree to repeat this process on leaving class and for the entirety of the course.
I agree to have the soles of my shoes sprayed with TriGene or F10 (disinfectant) before entering class.
I agree to not bringing my puppy to class if he/she is unwell in any way (including but not limited to vomiting, diarrhoea and/or lethargy) or has fleas.
I agree not to attend class if I (the owner/handler, or minors in my care) am/are unwell in any way (including but not limited to cold/flu, vomiting or diarrhoea).
During dog training classes I, as the owner, agree to maintain control of my dog, and agree that I am responsible for my dog and its actions.
I understand that group dog training classes are designed to help with basic dog training and management, and will not necessarily solve existing more serious behavioural problems. Private lessons are available for more serious behavioural problems.